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Sapporo Symphony Orchestra

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2020.4.27

【Important】Subscription hitaru concert series May 28 –Cancellation of the concert and refund policy

【重要・5/8追記有】5/28「hitaruシリーズ新・定期演奏会 第1回」公演中止と払い戻しについて
【Important】Subscription hitaru concert series May 28 –Cancellation of the concert and refund policy

Sapporo Symphony Orchestra has been searching possibilities to carry out May 28 Subscription hitaru concert series, however due to increase in number of the nationwide infected patients, as well as increase in number of uncertainty infection route, we have decided not to carry out this concert.


Refund of the tickets will be carried out at the Ticket Office, where you have bought your ticket. Please visit the Ticket Office with your ticket during the designated period.

Refund procedures differs depending where you bought your ticket.

 

【Where can I get my refund?】

Box Office starting from ending on Inquiry
Doshin Playguide Monday, May 11~ Saturday, May 30 0570-00-3871
Sapporo Community Plaza Ticket Center Monday, May 11~ Sunday, May 31
Box Office starting from ending on Inquiry
Doshin Playguide Monday, May 11~ Saturday, May 30 0570-00-3871
Sapporo Community Plaza ticket Center Monday, May 11~ Sunday, May 31

※For Ticket Pia and Lawson Tickets, please visit their website.

Box Office starting from ending on Inquiry website
Ticket Pia Monday, May 11 Sunday, May 31 0570-02-9111 Ticket Pia Refund (Japanese only)
Lawson Tickets Monday, May 11~ Sunday, May 31 0570-000-777 Lawson Ticket Refund (Japanese only)
Box Office starting from end on Inquiry website
Ticket Pia Monday, May 11 Sunday, May 31 0570-02-9111 Ticket Pia Refund (Japanese only)
Lawson Ticket Monday, May 11~ Sunday, May 31 0570-000-777 Lawson Ticket Refund (Japanese only)

 

※※For those who has a ticket exchanged with“Introducing more fans coupon,” a new coupon will be exchanged with your ticket. If you have exchanged the coupon at the Sapporo Community Plaza Ticket Center, kindly visit Doshin Playguide for your exchange.

※If you are not certain where you have bought your ticket, call the Sapporo Symphony Orchestra. We will search it with your seat number.

※If you purchased “Lucky hitaru passport,” please contact the Sapporo Symphony Orchestra.

【If you live away from Sapporo, or unable to go to the Ticket offices】

●Please send your ticket to Sapporo Symphony Orchestra.

●Please use Letter Pack or registered mail so that your ticket can be traced.(Postmark of May 31)

●Enclose your ticket and your account information.

※Refund information <Your name/ Your address/ Telephone Number/ Bank Name / Branch Name (Branch Number/ Ordinal account or Checking account/ Account Number/ Account Name with Furigana>

●Kindly bear postal fee and bank transfer fee.

※Refund request is accepted until Sunday, May 31. 2020.
 
【Inquiry】
Sapporo Symphony Orchestra TEL:011-520-1771 (weekday 9am to 6pm)